1. About Homegrown Foods & These Terms

These Terms of Service govern your use of the Homegrown Foods website, account, ordering service and meal-kit deliveries. By creating an account, placing an order or using the service, you agree to these Terms, along with our Privacy Policy and Refund Policy where applicable.

Homegrown Foods provides fresh meal kits containing recipes and pre-portioned ingredients for customers to prepare at home.

2. Eligibility & Accounts

You must be at least 18 years old to create an account or place an order. You are responsible for providing accurate account, billing and delivery information and for keeping your account credentials secure.

Please keep your contact and delivery information current so we can communicate with you and successfully deliver your orders.

3. Orders & Ongoing Service

Homegrown Foods allows customers to select an ordering frequency and manage upcoming deliveries through their account. The minimum order is six servings per delivery.

If you choose an ongoing ordering schedule, future orders may be generated according to the frequency you select until you change, suspend or cancel that service. Applicable prices, delivery fees and other charges are presented during ordering and may change from time to time with notice where required.

By providing a payment method, you authorize Homegrown Foods to charge that payment method for orders generated or placed through your account in accordance with your selected schedule and the terms presented at checkout.

4. Changes, Skips & Cancellation

You may manage upcoming delivery weeks through your account, including skipping, changing or canceling an upcoming delivery before the ordering cutoff for that delivery.

Canceling an upcoming order and canceling your ongoing Homegrown Foods service are two different actions.

Canceling or suspending your ongoing service stops future orders from being generated. It does not automatically cancel an order that has already been placed or generated and is processing.

Once an order has been generated and payment has been processed, that order exists separately from your ongoing service. If you do not want an existing upcoming order, you must cancel that order separately before its applicable ordering deadline.

If you cancel your ongoing service while an order is already processing, Homegrown Foods may notify you so you can review the upcoming order and contact us if a change is needed.

Orders that have passed the applicable ordering cutoff are subject to the Homegrown Foods Refund Policy.

5. Delivery

Delivery availability, delivery days and fees depend on your location. Customers are responsible for providing a complete and accurate delivery address and any information necessary to access the delivery location, including gate codes or special delivery instructions.

If a delivery cannot be completed because an address is incorrect, inaccessible or missing necessary instructions, the order may not be eligible for replacement or refund.

Customers do not need to be home to receive a delivery. Once an order has been delivered to the address or designated delivery location provided by the customer, the customer is responsible for bringing the food inside and properly refrigerating or storing it on the day of delivery.

Severe Weather & Delivery Delays

Delivery dates and schedules are estimates and may be affected by severe weather, unsafe road conditions, delivery-partner disruptions or other circumstances outside our reasonable control.

Homegrown Foods and its delivery partners may adjust or postpone delivery when necessary for safety or circumstances beyond our control. We will make reasonable efforts to notify affected customers of significant changes.

6. Food Storage, Preparation & Allergens

Homegrown Foods provides ingredients and cooking instructions, but customers are responsible for properly storing, washing, handling and cooking food after delivery, including cooking proteins to appropriate safe temperatures.

Customers are responsible for considering their own dietary restrictions and food allergies. Homegrown Foods is not an allergen-free facility. Wheat, dairy, nuts and other common allergens are handled in our kitchen.

Although we follow food-safety practices intended to reduce cross-contact, we cannot guarantee that any meal or ingredient is free from trace allergens.

7. Product & Service Issues

We work hard to make sure every Homegrown Foods delivery is complete, fresh and in good condition. If an ingredient is missing, damaged or not up to our standards, please contact us promptly so we can address the problem.

Depending on the circumstances, Homegrown Foods may replace an ingredient, issue a credit or provide a refund. Refund eligibility and order-cancellation rules are governed by our Refund Policy.

8. Website Content & Intellectual Property

The Homegrown Foods website, branding, photographs, recipes, written content, graphics and other original materials are owned by Homegrown Foods or used with permission and are protected by applicable intellectual-property laws.

You may use our website and recipe materials for your own personal, non-commercial use. You may not reproduce, republish, sell or commercially exploit Homegrown Foods content without permission.

9. Service Availability & Right to Refuse Service

We may correct website errors, update product or menu information, limit quantities, reject or cancel orders, or suspend access to the service when reasonably necessary, including in cases of suspected fraud, payment problems, service-area limitations, operational constraints or misuse of the service.

We do not guarantee that the website or ordering system will always be uninterrupted or error-free.

10. Changes to These Terms

We may update these Terms from time to time as our service, business practices or legal obligations change.

When required by law, we will provide advance notice of material changes in a form that customers can retain.

The current version of these Terms will be posted on our website with its effective or last-updated date.

11. Contact Us

Questions about these Terms, your account or an order may be directed to Homegrown Foods using the contact information provided on our website.